RE: Saturday's Boston show with Allen Stone rescheduled for 1/20/13 - plus SW Air talk
Yeah Halien Grandma, let her know, they should credit her for the flight if she cancelled ahead of time. I booked online, but then had to take my Uncle to the Dr that day, so I called and cancelled the trip. The agent told me that the money would be available as credit when I rebook it, I think I needed the confirmation # of my previous trip too. When I booked the new flight, there was an option to apply existing funds, and it worked.
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